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Mystery Shoppers, Inc was founded in 1994 by Beverly Gleason, Tiffany Gleason and Trish Overton. We are a nationwide company, based out of Knoxville, Tennessee. We provide companies with unbiased, accurate information about how well each location is performing. Our whole aim is to help companies become more effective. We want our clients to be better than anyone else, because that's what keeps the customer coming back. Mystery Shoppers, Inc. can provide your business with the following services:

 
* customer service evaluations via in store visits
* customer service evaluations via phone - recorded or not recorded
* competitor shops
* opinion surveys
* market research
* customer satisfaction surveys
* Shopper Training - Interactive Video or Slide Show
* IVR or ICR surveys

If you would like more information on our services, please fill out the form below and we will get back in touch with you as quickly as possible.
Information Request

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2010 Mystery Shoppers, Inc.
PO Box 50578 • Knoxville, TN 37950
Toll Free 800.424.0871 • Phone 865.450.8841 • Fax 865.450.8839